Ridy Driver Terms of Service

Last updated: June 3, 2026

These Terms of Service ("Terms") govern your use of the Ridy Driver application ("App") operated by Ridy ("we," "our," or "us"). By registering as a driver and using the App, you agree to these Terms.

1. Driver Relationship

Independent Contractor Status

As a Ridy driver, you operate as an independent contractor, not an employee of Ridy. You are responsible for:

• Your own taxes and business obligations
• Maintaining your vehicle in safe operating condition
• Complying with all local transportation laws and regulations
• Obtaining and maintaining required licenses and permits

Platform Role

Ridy provides a technology platform that connects drivers with riders. We do not provide transportation services directly.

2. Eligibility Requirements

To use Ridy Driver, you must:

• Be at least 18 years old
• Hold a valid driver's license
• Have access to a vehicle that meets our requirements
• Maintain valid vehicle registration and insurance
• Pass our document verification process
• Have a smartphone capable of running the Ridy Driver app

3. Driver Obligations

Document Accuracy

You must provide accurate, current documents during registration and promptly update them when they change or expire. Submitting false or fraudulent documents will result in immediate account termination.

Location Services

Service Standards

While using the App, you agree to:

• Provide safe, professional transportation services
• Treat all riders with respect and courtesy
• Follow the route shown in the app unless the rider requests otherwise
• Not discriminate against riders based on race, religion, gender, or any protected characteristic
• Not operate while under the influence of alcohol or drugs
• Maintain a clean and safe vehicle

Ride Acceptance

You may accept or decline ride requests at your discretion. However, consistently declining rides or having a low acceptance rate may affect your standing on the platform.

4. Earnings and Payments

Fare Calculation

Fares are calculated based on distance, time, and applicable rates. You will see the fare amount before completing a ride.

Service Fees

Ridy deducts a service fee from each completed ride. The current fee structure is displayed in the app.

Payouts

Earnings are paid out through mobile money (Zaad or eDahab). Payout schedules and minimum thresholds are displayed in your Earnings section.

5. Safety and Emergency

Emergency Features

The App includes emergency features such as SOS alerts and trusted contact notifications. You should familiarize yourself with these features.

Incident Reporting

Report any safety incidents, accidents, or concerning rider behavior through the app immediately.

6. Prohibited Conduct

7. Account Termination

By You

You may stop using the App at any time. To delete your account and data, go to Profile → Delete Account in the app.

By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Receive consistently low ratings
• Engage in prohibited conduct
• Fail to maintain required documents
• Are inactive for an extended period

8. Limitation of Liability

Ridy provides the platform "as is" without warranties of any kind. To the maximum extent permitted by law:

• We are not liable for actions of riders or third parties
• We are not responsible for vehicle damage, accidents, or injuries during rides
• We are not liable for lost earnings due to app downtime or technical issues
• Our liability is limited to the amount of service fees collected from you in the past 12 months

9. Indemnification

You agree to indemnify and hold Ridy harmless from any claims, damages, or expenses arising from:

• Your use of the App
• Your transportation services
• Your violation of these Terms
• Your violation of any law or third-party rights

10. Dispute Resolution

Any disputes arising from these Terms or your use of the App will be resolved through binding arbitration in accordance with applicable laws in Somaliland, unless prohibited by local law.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the new Terms. We will notify you of significant changes through the app.

12. Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.