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Tap "Book a Ride" on the home screen. First select your destination on the map or search for an address, then confirm your pickup location. Choose a vehicle type, review the price estimate, and tap "Confirm Ride". We'll match you with a nearby driver.
Yes. When selecting a pickup or destination, tap the microphone icon and say the name of a place in Hargeisa. The app will find matching locations for you to choose from.
We offer four vehicle types: Economy (affordable everyday rides, up to 4 passengers), Comfort (extra space and newer vehicles, up to 4 passengers), Premium (luxury vehicles with professional drivers, up to 4 passengers), and XL (larger vehicles for groups, up to 6 passengers).
Yes. During the booking flow, choose the "For Someone Else" option. You'll be asked to select the pickup location for the other person.
Yes. If no driver is immediately available, or if you prefer to plan ahead, you can schedule a ride for a future time (at least 30 minutes ahead). You'll be notified approximately 15 minutes before your scheduled pickup.
If no driver is available nearby, you can choose to keep searching, schedule the ride for later, or cancel the request.
Once a driver accepts your ride, you'll see their live location on the map along with an estimated arrival time. The map updates in real time as your driver approaches and throughout your trip.
Yes. During an active ride, tap the "Share Trip" button. This sends your live ride details — including driver info, vehicle details, and your route — so someone you trust can follow along.
Tap the phone icon on the ride tracking screen to call your driver directly.
You can cancel from the ride tracking screen at any time before the ride is completed. Tap "Cancel Ride" and confirm. Note that cancellation fees may apply if the driver has already arrived.
We accept Cash, EVC Plus (Hormuud), Zaad (Telesom), and eDahab (Dahabshiil) mobile money services. You select your preferred payment method after each ride.
Your fare is based on a base fare plus distance and time charges, which vary by vehicle type. You'll see a price estimate before confirming your ride. After the trip, a full fare breakdown (base fare, distance fare, time fare, and any discounts) is shown on the payment screen.
Yes. On the ride confirmation screen, tap "Have a promo code?" to enter your code. Valid coupons can give you a percentage discount, a fixed amount off, or even a free ride.
You earn points for every completed ride. Track your progress and milestones on the home screen. When you have enough points, you can redeem them for a discount on a future ride during the booking process.
Tap the SOS button on the ride tracking screen. This will call emergency services (999) and automatically share your current location and ride details with responders.
Yes. Go to Settings > Emergency Contacts to add trusted contacts with their name, phone number, and relationship. You can also pick contacts directly from your phone's address book.
Go to Settings > Edit Profile to update your name, phone number, home address, and work address.
Go to Settings > Saved Places. You can set your Home and Work locations and add additional favorite places for quicker booking.
Tap "Ride History" on the home screen to see all your past completed and cancelled rides, including pickup/destination, fare, and vehicle type.
Go to Settings > Language. We support English, Somali, Arabic, and Amharic.
Go to Settings > Notifications to control which alerts you receive, including ride updates, safety alerts, payment receipts, and promotional offers.
After each ride you'll be prompted to rate your experience with a star rating, optional feedback tags (friendly, clean car, on time, safe drive, etc.), a written comment, and an optional tip for your driver.
Go to Settings and tap "Delete Account" at the bottom of the screen. This will permanently remove your account and all associated data, including your profile, ride history, saved places, and settings. This action cannot be undone.